Context Communication LLC (dba hackLAB) Trading Terms

The following Terms and Conditions (“Conditions”) of trade between Context Communications LLC (dba hackLAB) and its Customers govern all orders for products and services (“goods”) purchased from Context Communications LLC (dba hackLAB) world.

Introduction

Notwithstanding whether or not a formal credit application has been signed and returned, the following Terms and Conditions shall be binding on any order or request for the supply goods (“order) by Context Communications LLC (dba hackLAB) to the Customer. The terms “Customer” shall include individual, sole trader, or company or any of its principals or employees, who place orders. Delivery of goods by Context Communications LLC (dba hackLAB) shall be deemed to be and are subject to agreement by the Customer to these conditions. If these conditions are in conflict with any other conditions whether accompanying quotation, offer or tender, these conditions shall prevail.

Invoice, Title, Credit

Context Communications LLC (dba hackLAB) worlds’ terms of payment are strictly the lesser of the terms provided in specific quotations to the Customer and 30 days from the date of invoice. Specified orders may require full payment in advance or a 50% deposit with order, and the balance payable within a specified number of days from invoice, as specified by the written quotation. Where requested, a completed and approved application form is required to commence trading with Context Communications LLC (dba hackLAB) world. Any costs and expenses incurred by Context Communications LLC (dba hackLAB) directly, indirectly, incidentally or otherwise in the collection of overdue accounts will be payable by the Customer. In the event of non-payment Context Communications LLC (dba hackLAB) reserves the right to advise the end user of non-payment. Title of and property in the goods shall at all times remain with Context Communications LLC (dba hackLAB) until the invoice relating to the goods is paid in full. The property in the goods passes to the Customer only after payment in full for the goods dispatched. The risk in the goods passes to the Customer on delivery. The Customer agrees to pay the relevant taxes applicable at that point of time.

Manufactured, Printed and otherwise ‘Decorated’ Stock

Goods are manufactured or decorated to the Customer’s specification and cannot be returned for credit. Production proofs will be supplied for sign off and approval before production commences. Once signed off, all risks in production or decoration are transferred to the Customer unless the goods are not supplied in accordance with the approved production proofs.

Charges & Returns

Freight and handling charges will be incurred based on urgency, destination, volume and weight unless prior arrangements have been made. Returned goods and credits in respect thereof are only accepted if authorized by Context Communications LLC (dba hackLAB) and subject to Context Communications LLC (dba hackLAB) being notified within 7 days of receipt of goods. Goods ordered in error may be subject to a restocking fee of not less than 20% of invoice value, where the goods are not decorated. Decorated goods may not be returned unless defective, under the warranty period.

Context Communications LLC (dba hackLAB) worlds’ Limit of Liability

Any liability as a result of, or in connection with the breakage of goods or performance of defective goods is limited to the replacement or the original cost of such goods. Context Communications LLC (dba hackLAB) will not be held responsible for any indirect or consequential losses as a result of late delivery or supply of defective goods as these losses are expressly excluded from any Context Communications LLC (dba hackLAB) liabilities, except as is determined by Australian law.

Customer’s Indemnity

The Customer hereby indemnifies and fully at law releases Context Communications LLC (dba hackLAB) against any loss, damage or expense resulting from any infringement of patents, trademarks & design or any other proprietary rights.

Colours and Samples

Every effort is made to match colors against signed-off proof. Context Communications LLC (dba hackLAB) accepts no responsibility where color match may differ due to a manufacturing process. If samples are provided at no cost to the Customer for assessment, Context Communications LLC (dba hackLAB) reserves the right to invoice the Customer if the samples are not returned to Context Communications LLC (dba hackLAB) within 30 days of supply, plus freight. By requesting or accepting samples, the Customer accepts this condition of supply.

Warranty

Where warranties are stated in quotations, Context Communications LLC (dba hackLAB) warrants against defects in material and workmanship. This warranty does not cover wear & tear, negligence or suitability of any goods for the purpose.

Order Values

Context Communications LLC (dba hackLAB) worlds’ standard minimum order value is $500.00 unless the Customer has established or is in the process of establishing a corporate trading account with Context Communications LLC (dba hackLAB) world. If any order is placed for a value lower than $500, Context Communications LLC (dba hackLAB) may charge a $50 handling fee to the order.

Production

Due to the nature of the business, products are sometimes subject to an over-run or under-run during production. Context Communications LLC (dba hackLAB) reserves the right to short-deliver up to 5% of any order or charge the Customer for up to a maximum of 5% more than the ordered quantity. Context Communications LLC (dba hackLAB) uses many different suppliers and factories. As a result Context Communications LLC (dba hackLAB) world reserves the right to refuse any order where Context Communications LLC (dba hackLAB) at its sole discretion, believes that its standards of quality are not achievable. In certain circumstances, Context Communications LLC (dba hackLAB) will recommend alternative products to the Customer in order to meet the Customer’s deadlines. Any variation from the original order specifications will, wherever possible, be pre-approved before production is commenced. All orders taken are subject to the availability of the products or materials from suppliers or manufacturers.

Delivery

Unless otherwise specified, any quotation for goods EXCLUDES the cost of freight from Context Communications LLC (dba hackLAB) office or its local suppliers to the Customer. The Customer may request to use their own courier service for delivery of the goods to the Customer. In the absence of such a request, Context Communications LLC (dba hackLAB) will arrange delivery of the goods to the Customer in the most cost-effective way, depending on urgency and circumstances. Context Communications LLC (dba hackLAB) will charge this freight cost to the Customer on a cost recovery basis. In some circumstances, Context Communications LLC (dba hackLAB) will estimate these costs and where necessary will provide an amended invoice once actual costs are confirmed.

Payment

Context Communications LLC (dba hackLAB) gladly accepts EFT Electronic Funds Transfers directly into Context Communications LLC (dba hackLAB) designated bank account appearing on each invoice, bank or company cheques, or Mastercard, Visa or AMEX Credit Card payments. A 2% bank and administration charge is payable on Mastercard and Visa payments and 3% on AMEX payments.

Other

These terms and conditions are to be used in conjunction with any other terms or offer that are made. All pending deliveries may be suspended at the sole discretion of Context Communications LLC (dba hackLAB) should any of these terms not be met at any time.

Special Note regarding Technology Products

Memory prices are volatile and subject to constant change. Prices will be confirmed within 24 hours of order being placed with Context Communications LLC (dba hackLAB).